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Revolution Models . CarbonXtreme . Midland Helicopters

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Off Topics > I hate Century's Customer Service.
 
 
RCHELIFANATIC
Senior Heliman
Location: TEXAS

I hate them, just because they are a big company doesn't give them the right to treat me like crap, I got tired of it today and called that rude bastard a jackass and they told me, they will not sell to me anymore.

If they sold over counter in the real world instead of hiding online, I bet you bucks they would never treat me like that.

Screw them, anyway I am sure I will catch hell over this from you guys, but I wish all of you knew, some of you do know.

Century XXXXX

Noobs don't buy their XXXX.





AMA 869729 Raptor 30v2
11-10-2003 Over year old.
 
 
G.Man
rrProfessor
Location: Northants, but soon to be Nicosia, Cyprus

I see a sig change coming...

Raptor 50v2
O.S.50
RD8000
GY401/9253

Don't Email me as I wont reply - PM Only (spam countermeasures)
11-10-2003 Over year old.
 
 
RCHELIFANATIC
Senior Heliman
Location: TEXAS

Thanks for the idea.

AMA 869729 Raptor 30v2
11-10-2003 Over year old.
 
 
Dazzler
Elite Veteran
Location: Ohio

You should have told them you know all the reps they have , they have plenty of them, maybe that would have helped. I'm not one to take any sides after only hearing a partial of one side, but I think/thought they were trying to getter better on their service end.
Shoot Lift or MG a PM to see if they can help you!!!
Daz...
11-10-2003 Over year old.
HOMEPAGE  
 
 
Indrid
Key Veteran
Location: Hamburg, NY

it would be so totally awesome if forums were used for something other than bitching....

11-10-2003 Over year old.
 
 
poiuyt
Senior Heliman
Location: Idaho

Especially one-sided bitching....
11-10-2003 Over year old.
 
 
MG
Key Veteran
Location: California

RCHELIFANATIC,

Give me a call or send me an email. I would really like to hear what went wrong.

Time wasted = Life not lived to the fullest.
11-10-2003 Over year old.
 
 
zoom
Elite Veteran
Location: Galveston, Texas

HATE is just such a strong word there fella...........

I personally fly Century as well as Raptor.

I've never had a problem with Century in which they were not happy to solve. I have spent at least $1500 with them and plan to spend more, ALOT MORE.

As long as they keep up the good support. WTG....... Peter!!!!!!!

I'm not sure what went down with your transaction, but cursing usually gets most no where. especially when you are not seen.



And guess what, I'm not even a REP.

Predator, Raptor 30, TRex CCPM 450TH, 3D Pro 400F
11-10-2003 Over year old.
 
 
RCHELIFANATIC
Senior Heliman
Location: TEXAS

What went wrong was that I am talking to these little jerks and they can treat me like crap because they are not in front of me. I have never been treated like that and I got tired of it and they said they wouldn't sell to me so whatever, I am sorry I bought that lil crappy haWK In the first place.

Now I don't have to worry about replacing parts anymore, that thing is going in the garbage.


PS, this is sure to get you pissed, sorry, nothing personal, but after this crap,

Dark side, why that is where their choppers came from, because they are crappy, and darksiders fly turds from centurys dark side.

AMA 869729 Raptor 30v2
11-10-2003 Over year old.
 
 
RCHELIFANATIC
Senior Heliman
Location: TEXAS

Yea but wipe your mouth next time you get off lift because you wish you were a rep.

AMA 869729 Raptor 30v2
11-10-2003 Over year old.
 
 
zoom
Elite Veteran
Location: Galveston, Texas

Hey RCHELIFANATIC, send it to me.

I'm sure one man's trash is always another man's treasure.

Let me know, if you are serious

Predator, Raptor 30, TRex CCPM 450TH, 3D Pro 400F
11-10-2003 Over year old.
 
 
rickc
Elite Veteran
Location: Creve Coeur IL. (Peoria Area)

Wow, someone peeed in his post tosties. I have several friends flying Hawks sports and they seems pleased with heliworld. Maybe the guy was just having a PMS day, "Putting up with Modelers Sh**"

Rick
11-10-2003 Over year old.
HOMEPAGE  
 
 
rspiegel
Senior Heliman
Location: Austin,TX South Buda

Story

So what the story behind the madness. Why please explain your problems with your Hawk? Richard
11-10-2003 Over year old.
HOMEPAGE  
 
 
AGRAV8
rrProfessor
Location: Mosquito Coast......Houston Texas

RCHELIFANATIC

Did you make contact with MG ??

Actually, first step should have been speaking with the customer service manager, which is Dennis.

Second step, if # 1 was not sufficient, would be talking to Peter himself.

Third step, if above did not resolve the problem......look at the Century Website, find a rep in your area, and make contact with them.

LAST RESORT. What you started out with on here.

Reference the quote about Lift directed at Zoom: You have a better chance of lashing that BS at me than at Uzoma (and I don't suggest you do that with me). Approach your difficulties as outlined above, and I think you will find some resolution to your angiush. It certainly isn't appropriate to slap at a guy here trying to find out what the problem is or wanting to help with your situation.

SO, to sum it up:
Do you sound pissed?? Yes Should you?? Don't know from here.
Want to resolve it?? Doesn't sound like it yet.

Hope it all works out for you. Please make contact with MG or Lift or whomever you can.

James

281-580-1951 in case you feel that I can further assist in these matters. No, not meant with sarcasm. With understanding.
11-10-2003 Over year old.
 
 
RCHELIFANATIC
Senior Heliman
Location: TEXAS

SORRY to who evers job it is to censor my post.
Sorry I didn't know c%$p was that bad.

AMA 869729 Raptor 30v2
11-11-2003 Over year old.
 
 
RCHELIFANATIC
Senior Heliman
Location: TEXAS

http://runryder.com/helicopter/t71960p1/


This is century junk, steady trying to fix, don't buy this junk.

AMA 869729 Raptor 30v2
11-11-2003 Over year old.
 
 
Indrid
Key Veteran
Location: Hamburg, NY

yep we all know that every helicopter but century has a perfect track record

them raptors and sceadus have never exploded in midair from flutter problems, i am sure of it.

i heard they are changing their 30/50 class ships as it is. i find the hawk to be very stable... not the most user friendly ship as far as maintenance and far from perfect but it is a good learner.
11-11-2003 Over year old.
 
 
poiuyt
Senior Heliman
Location: Idaho

These are the kind of people you worry about ever getting into a position of power. Quick to get angry, jumping to conclusions, and letting their snappy tempers cloud their judgment to the point that any hope of logic is gone. Then they start making statements about things that have no logical basis and make themselves look like, well, another word for a donkey.
11-11-2003 Over year old.
 
 
Mr_Magoo
Veteran
Location: Reality & Nevada

BTDT

I bought a pair of mis-manufactured Funkey Blades from Century a couple of years ago. It wasn't until I flew the blades that I discovered the problem. One of the blades had 3 degrees of twist (from root to tip). I sent a couple of polite emails and their response was that they needed to look at the blades (fine with me) and that I should call to get an RMA. The person on the phone tells me, "you wear new shoe you expect money back?"(I had already told them I wanted to exchage them not get a refund). My response was, "if the shoe was mis-manufactured, yes, I would". He started laughing at me and told me, "you not know what you talking about." I used to try to warn people about Century, but I got tired of arguing with newbies that owned hawks for a couple of months, dealers, & 2 year experts/reps that didn't have the building skills to get other brand helis to fly. I see Century really hasn't changed their stripes.

Before you get too excited, I've been doing rc helis for 20 yrs and Century is the only dealer with which I've ever had any issues. I never did try HHI though.

Magoo
11-11-2003 Over year old.
 
 
arcpilot
Heliman
Location: So. Cal.

This has been hashed out over and over... Everyone know Century has crappy service. I know they have burnt me too many times for me to ever think about buying something from them again.

It is a shame too, they have a few things that I would like to buy from them... But oh well, I have vowed never to spend another dime at that place.
11-11-2003 Over year old.
 
 
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