dkshema
rrProfessor
Location: Cedar Rapids, IA
| Odd. In the first three voksboy posts, there is an insistence that nothing was ever ordered, that Ron just randomly shipped a couple of items that had been quoted earlier.
Then, a simple post mentions the "backorder" word.
The very next post from Voks basically says that the parts were backordered. That post gives a pretty clear understanding of what happened.
It isn't until quite a few posts later that Voks says "hey -- I didn't say backorder -- someone else did, and I just considered it for argument's sake".
The story changes ever so slightly, but only when things begin to look bleak for the original story line.
Voks -- if you seem to have this much trouble communicating via email with a vendor (this is the second order in a row that Rick's appears to have screwed up for you), you might ask yourself what is happening in your emails that the guy on the other end of the internet always "misunderstands" your intent. Have any other vendors had a similar problem understanding what it is you want?
When I've had to dispute a charge from a credit card company -- they've always told me the proper procedure to follow to contest a charge. Then the disputed charge is removed from your bill, and the card issuer investigates the claim. I've never been told to close my account. Based on the results of the card issuer's investigation, the charge is either permanently removed from you bill, or it is reinstated.
Also a word to the wise. If you do email people, or call them on the phone to discuss orders, backorders, misplaced orders, screwed up orders -- document the dates, times, and names of people you talked to so your claims can be corroborated. Keep copies of all emails, all correspondence, all bills, invoices, and statements.
Being unable to recall who you talked to , what you talked about, or even when you talked makes you look disorganized at best, or just plain stupid at worst. There is power behind good record keeping. Don't leave home without it.
Dave
And enjoy that YS91. |
But yet maybe I'm a crook because I have a negative thing to say about ricks.
