Gary Travis
Veteran
Location: Utah
| This seems to be turning out to be an attack couse that I am sure will benefit no one, as it stands there is one importer and attacking him might not be the best answer. I am sure that these problems , some real maybe some exagerated due to frustration can be settled in a way that helps all partys involved. From my own experiences with air star I have not had any major problems as I have read here, I presently own 4 Vario scale ships and one Extreme and have had the oportunity to deal with the Vario dealers and also Josef at air star. Yes I have had times where I waited 5 or six weeks for some items but I knew when I called to order the parts that I fly an imported machine and it takes sometimes alot more time. If you drive a Ferrari, there is a good possabolity that all the parts may not be readily available when you need them, when this happens it is easy to blame the dealer. Keep in mind that the people who fly Vario know this going in, however forget it when they need something NOW.
Others have said that Josef should order huge orders so that parts and heli's are in stock, this would be a good idea however it would probably tke a huge amount of cash to do this. (maybe he should sell everything he owns just to keep us happy). The demand for Vario is greater than alot of people think, rather than attack people maybe we should try to get this worked out so we can continue to have access to these helicopters, as I have not heard anyone say they did not like the product line. Sometimes the negative uproach does more harm than good. |
