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Ace Hobby . Esprit Model . Thunder Power RC

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Off Topics > ricks issues
 
 
smosher
Senior Heliman
Location: canada

Rick's is great.

I had to order quite a lot of X-Cell gasser parts this week due to an unforseen flightpath - ground occurance. I ordered them late Sunday night on their Online store, had an email back Monday around 4pm Atlantic time saying they were short one item out of about 25. The email had been copied to Ron Lund. While I was reading the email, Ron called on the phone himself, told me he had located the part in California and, so he wouldn't hold up shipment of the other parts, would ship it when it came with no extra shipping charges. What more could I ask for? Prices are slightly less than the mail-order competition here in Canada.

I've had the same experience in the past.
06-06-2003 Over year old.
 
 
CeeJay
Heliman
Location: Alexandria, LA - USA

Jeeeszzzuuusss guys! We're going to give ol' Ron problems with his hat size! Oh heck, what am I saying!?! Any new Granpawpaw is already having problems with his hat size! SO THAT BEING THE CASE. . . .

Been doing business with that bunch of rotorheads / non-rotorheads for a long time. I've no reason to change due to any one else based upon one having issues....

Hell, I've had issues from time to time. Not a big thing, it's a human thing. Becides, it all comes clean in the wash! Hang in there guy, Ron and crew will right any wrong that they've done. Just give 'em a chance.

CeeJay

CeeJay

I love livin' in MudBug Haven!
06-06-2003 Over year old.
 
 
corey11
Elite Veteran
Location: Bay Area, California

You have to remember, he son just had a baby. So leave him alone. Also, if you look at his web site, it says dont talk to the lumber guys, the dont know anything about helis, and dont want to. So just chill out. ive had nothing but good things with him
06-07-2003 Over year old.
HOMEPAGE  
 
 
Airman98
Key Veteran
Location: Southern Illinois

Ricks has always provided me with great service!!
What is your problem Paul? Why would you want to trash someone without even giving a reason? If it was because nobody was there to answer one of your stupid questions then why dont you buy a book and figure the problem out yourself.
Tim
06-07-2003 Over year old.
 
 
driftrider
Veteran
Location: Cedar Rapids, IA. (In my own little world)

Just call Ron, he'll take care of you guaranteed.

I recently had a problem (several actually) with an order I placed through Rick's. As a result I was pretty pissed off because it seriously screwed up two very nice weekends. But, before I came on here and aired out my dirty laundry, I called Ron directly and, after a pleasant chat (which included about 45 min. worth of B.S.'ing after the business was squared away) everything was good-to-go. Ron is a very honest guy who will do almost anything to make stuff right. He is also a very nice guy who is easy to get along with if you are cool with him too.

I will admit that if I had talked to them and ended up unsatified I certainly wouldn't have spared them due criticism. But Ron knows that he and his business is under a microscope and customer posts on sites like this can make or break him, so he's not about to step on his own d**k intentionally. I do think that you acted prematurely by posting your criticism here before you voiced your concern with Ron himself. I also think that if you are going to post a bitch, which you have every right to if you feel it necessary, you should give the details of the incident and the reasons for your discontent. Making blanket statements about someone like Ron and Rick's without backing it up is throwing yourself to the wolves around here.

Mike
06-07-2003 Over year old.
 
 
alfred
Veteran
Location: Australia, New South Wales, Mid North Coast

Obsessive

Quote 
You best be wearing your best flame suit, and, be prepared to get no help from anyone on this board from now on if you don't retract your statement.


Your name fits you well
Do you always threaten people if they don't agree with you?
This post won't make any difference to people that have had good results with them, others will form their own opinion.

Let's look at it this way..
It's not the 1st time that I have seen posts that criticized Ricks and I had a problem with their service as well which was cleared up speedily.
Maybe it just points out that they might have to work on reducing the percentage of mishaps.
06-07-2003 Over year old.
 
 
HelicopterJohn
Key Veteran
Location: Seffner, Florida (Just East of Tampa, Florida)

No Suction here

Ron is #1 in my book.

He is an excellent vendor and a great modeler that is always willing to help anyone. Just ask for a FREE Auto lesson.

Ron, Keep up the great work as we appreciate your continued support of our great hobby/sport.



OC Bob's Gathering #2 was a Premiere Event. Pictures in my Gallery
06-07-2003 Over year old.
HOMEPAGE  
 
 
PAUL-HILLMAN
Senior Heliman
Location: palatka -florida

is ever one done. i sad what i wanted to say take it the way you want to im still here. and ant going no were. thats my too cents . you guys will get over it. its not end of the world.
06-07-2003 Over year old.
 
 
ericd
Senior Heliman
Location: New Eagle, PA

06-07-2003 Over year old.
 
 
alfred
Veteran
Location: Australia, New South Wales, Mid North Coast

DIDO
06-07-2003 Over year old.
 
 
Naomi
Elite Veteran
Location: Ontario, Canada

Rick's Rock! Paul =>Bad mouthing rick's helicopter going to get bad service... and no one wants to hear about it.. dont post any rants if you dont get good service from Ron..

Naomi
06-07-2003 Over year old.
HOMEPAGE  
 
 
capebob
Veteran
Location: Cape Coral, FL

Quote 
is ever one done. i sad what i wanted to say take it the way you want to im still here. and ant going no were. thats my too cents . you guys will get over it. its not end of the world


No, I don't think so.

Success is the ability to go from one failure to another with no loss of enthusiasm. Churchill
06-07-2003 Over year old.
HOMEPAGE  
 
 
z11355
rrMaster
Location: 10000 is enough time wasted.

wow, there's at least one if not more
grammatical errors in every single
sentence. You could be the new
RR anti-grammer leader!

06-07-2003 Over year old.
HOMEPAGE  
 
 
Jim C
Veteran
Location: Indiana, PA

Quote 
wow, there's at least one if not more grammatical errors in every single sentence. You could be the new RR anti-grammer leader

roflmmfao!!! good one z... hahahahaaha


jim

http://jimsrc.com
06-07-2003 Over year old.
HOMEPAGE  
 
 
sharam
Elite Veteran
Location: Northern California

z,

anti-grammar or anti-grammer?

Pulling your leg - I love your posts!! Keep 'em coming!

BTW, is the 11355 your birthdate?


06-07-2003 Over year old.
 
 
z11355
rrMaster
Location: 10000 is enough time wasted.

well, I'm here for RR comic relief

11355 isn't my b-day but it is close to it.

But enough about me, I'll be here all
week and don't forget to tip your server.
06-07-2003 Over year old.
HOMEPAGE  
 
 
Naomi
Elite Veteran
Location: Ontario, Canada

That's how many of these "Elite Veteran"s status get their posts these ways. ... being a comic relievers and useless posts.. hehe I just reach my Elite status.. I joke a little sometimes not as much

Naomi
06-07-2003 Over year old.
HOMEPAGE  
 
 
z11355
rrMaster
Location: 10000 is enough time wasted.

I don't know a 1/10th of what DH knows so I'll get my
numbers up any way I can

Never discount the value of the court jester.
06-07-2003 Over year old.
HOMEPAGE  
 
 
Hotwings
Key Veteran
Location: Florida, Port Charlotte and West Palm Bch.






Please cancel my clearance, I have the field in sight.
06-07-2003 Over year old.
 
 
Obsessive
Key Veteran
Location: 41.73N 71.41W

Today upon a bus, I saw a lovely maiden with golden hair.
I envied her, she seemed so gay, and how I wished I were so fair.
When suddenly she rose to leave, I saw her hobble down the aisle.
She had one foot, and wore a crutch, but as she passed, a smile.

Oh, God, Forgive Me When I Whine,
I Have Two Feet. The World Is Mine.

And when I stopped to buy some sweets the lad who served me had such charm.
He seemed to radiate good cheer, his manner was so kind, and warm.
I said, "It's nice to deal with you, such courtesy I seldom find!"
He turned and said, "Oh, thank you, sir!" Then I saw that he was blind.

Oh, God, Forgive Me When I Whine.
I Have Two Eyes, The World Is Mine.

When later I was walking, I saw a little boy with eyes of blue.
He sat and watched the others play, it seemed he knew not what to do.
I stopped a moment, then I said, "Why don't you join the others, Dear?"
He looked ahead without a word, and then I knew, he couldn't hear.

Oh, God, Forgive Me When I Whine.
I Have Two Ears, The World Is Mine.

With feet to take me where I'd go,
With eyes to see the sunset's glow,
With ears to hear what I should know,
I'm blessed indeed, the world is mine.

Oh, God, Forgive Me When I Whine

Anonymous
06-07-2003 Over year old.
HOMEPAGE  
 
 
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Mikado Modellhubschrauber . GrandRC . CanoMod

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