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Model Rectifier Corp . Heli Wholesaler . 3D Heli Depot

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Main Discussion > Looking for advice!
 
 
junkpilot
Senior Heliman
Location: Alamogordo N.M.

Hi to all;
Two weeks ago I listed three Hirobo shuttles for sale, Two complete with engines and servos and one incomplete, Missing items such as spindle tailcase,mixing lever and so on. The helis were sold within the hour for $400.00. I shipped right away.
After a few days I received an e-mail from the buyer and he stated the helis were not new,They had dust on them and all the bearings are siezed (I.ve seen dust on new items as they sit in stores and there isn't a siezed bearing anywhere on any of these ships).
Without raising any questions I told him if he wasn't happy with the helis ship them back insured with me named as benificery of loss and when they were received in good condition I would refund his money.
He ships to my adderss as requested however requires my signature,
Since I work days I'm not there to sign!
Last night he sends the following message via PM
"Hi Junkpilot
I noticed in tracking the helis back to you FedEx has tried to deliver 8-27 and 8-28 and says not accepted or business closed.
Whats going on? I shipped them to the address you provided. Accept the helis and send my $400.00 back today,8-29, or very negative feedback Will be posted,and I'll hijack every ad you ever place again. I'm not playing. There are way too many ripoffs on here these days and I'm getting tired of it.
Please note I'm also a police officer and charges Will be filed for internet fraud
He who burns no fuel ,gets no better"End of quote
I live in a smalltown 100 miles away from the FedEx depot I will have to take a day off from work to drive 200 round trip to pick up.
I',m looking for advice on how to deal with this guy.
Junkpilot

When you fly JUNK it's hard to tell when you've crashed!
08-29-2008 04:24 PM
 
 
snobdrs
Veteran
Location: coatesville,pa-usa

your problem is with Fed Ex. I usually dont use them just for that reason. I have had things sent to my work, at an airport, and the said the same thing because they wouldnt goto the main office and get the gate code to come in. Call fed ex and aks them to deliver to a neighbor or ask if you can leave a signed note so they will deliver.

Support your local hobby shop
08-29-2008 05:06 PM
 
 
Skarn
Senior Heliman
Location: Pasadena, MD

Did you tell this guy what happened?

He can threaten you all he want's but the bottom line is you have done nothing wrong yet.

BTW, what you can do is contact fedex and you can waive the signature needed. All you have to do is sign the paper they leave...there should be a box you can check saying "waive signature" or something like that. It's been a while but I did that and once you do it once, it's in effect thereafter.

Good luck,
Skarn

It's better to burn out than to fade away...
08-29-2008 05:56 PM
 
 
Aaron29
Key Veteran
Location: Bossier City, LA

Lots of gunshy people here due to major scams a lot of the time.

I think most complaints could be resolved by following this advice...

Communicate what you're doing with the other party, and then keep your word. i.e. if you say Saturday make it Saturday, not Tuesday. They don't want to hear ANY excuses....like my mom died, my dog died, I died, whatever. All excuses have been used up by the scammers. So pick a day you KNOW you can make and then do it. It's the false promises that scare most buyers/sellers. Most the time the promise is kept eventually, after lots of threats and PM's and public humiliation. It shouldn't be that way.

It's not too late to save this one. Talk to the guy and make a deal and be very specific on the details. He won't escalate if you make him comfortable. But again don't make any promise you can't keep.

That'll be hard to do under pressure as you may wish to appease the angry party.

-Aaron
08-29-2008 06:10 PM
 
 
junkpilot
Senior Heliman
Location: Alamogordo N.M.

Advice

Hey Guys;
I've received a couple more threatening PMs since I originally posted here, Very demanding. I do not feel threatened at all however I wouldn't want anyone to be blasting my reputation.
I already felt suspisious when this guy flamed me saying they were siezed up junk.
If someone is willing to act as an escrow officer I would be inclined to go that way. There is no chance of me picking up the helis until Tuesday and he PMed me and said he won't remove signature requirement.
In response to C
"check the box to waive the signature" There is no such box. He is the one that to sign release.
I PM him with my phone number so we could talk it out but no response?
JUNKPILOT

When you fly JUNK it's hard to tell when you've crashed!
08-29-2008 08:50 PM
 
 
Aaron29
Key Veteran
Location: Bossier City, LA

OK Junkpilot, you need to calm down a second and think rationally.

You say you are suspicious of the buyer, but...

You got the buyer's money, right? And now, the heli is no longer in the buyer's posession. It's come to your doorstop twice and then back to FedEx's warehouse.

At this point, the buyer has nothing to gain except getting his money back. Then, he'll be no better or worse off than he was before the whole thing began.

He isn't scamming you, so stop being suspicious.

He's sent the heli and wants his money back. There is nothing more he can do. The ball is in your court and everything is in your control. It's his lack of control that is creating his aggravation.

The trust to be gained is on YOUR side. The buyer has done everything he is supposed to. You need to trust him, talk to him, and finish the refund.

He's out his money and probably the shipping at this point and cannot be happy about things. Your suspicion is just going to increase how bad this thing turns out.

-Aaron
08-29-2008 11:42 PM
 
 
Mutt
Key Veteran
Location: t ca usa

Sounds like he is just another jackass to me junkpilot. You havnt done anything wrong just do what you have to do and get your helis back and get rid of that donkey. No one needs to have to deal with fools like him good luck.
08-29-2008 11:47 PM
 
 
Aaron29
Key Veteran
Location: Bossier City, LA

Yes, the buyer is overreacting. The time period has so far been short and he's acting the way guys act after a couple weeks.

Yes, the buyer is blaming you for something you haven't done yet (scammed him) History of scams is rampant and he's prejudging you most likely.

But bottom line. Him "being a jerk" doesn't mean you should not finish this and refund his money. Because, if you were to brush him off at this point and do nothing, he has been scammed.

I'm telling you ... the threats and such are coming from his fear of losing his money and the heli. Finish the transaction/refund (on realistic terms) and the monster will move on.

-Aaron
08-29-2008 11:50 PM
 
 
aristo1963
Senior Heliman
Location: goldsboro nc usa

Junk anytime ive ever needed to get a pckage from fedx like that,ive only had to leave a signed note stating that i wanted to have the package left there as i am at work.I always just told them to leave it in the garage on the side door step havent ever had a problem that way.

As for the buyer dude if your reading this just give jp time to get the package.A little patience reflects alot of virtue on your part also.If jp had already accepted the package with no input then you would have a reason to get upset.As of right now by looking at the fedx update you know he doesnt have it in his hands yet.
We all have to work and my time at job always has to come first.
08-30-2008 12:00 AM
 
 
Aaron29
Key Veteran
Location: Bossier City, LA

aristo that may work but consider the fact that the signature really is for the BUYER's protection and not really for Junkpilot to waive.

If he signs that sheet, and then the box is stolen by someone Junkpilot would be liable for the refund still. If he signs the sheet and a broken box shows up at his doorstep Junkopilot again would be liable.

I'd just apologize to the buyer and tell him it will be Tuesday. But an escrow could work if it's someone you trust.

-Aaron
08-30-2008 12:05 AM
 
 
aristo1963
Senior Heliman
Location: goldsboro nc usa

Oh I agree to that Aarron if he waives it he is fully indebted to give the mans money back.I never meant to imply otherwise if I did im sorry.
08-30-2008 12:08 AM
 
 
Aaron29
Key Veteran
Location: Bossier City, LA

Aristo I'm just trying to make Junkpilot aware of what he's up against.

If all went well your advice would expedite things. It's a tiny gamble. FedEx is pretty good.

-Aaron
08-30-2008 12:11 AM
 
 
junkpilot
Senior Heliman
Location: Alamogordo N.M.

Advice

Hi All;
For the record, I shipped to him insured and when it was decided that he would return for cash back I requested the package be insured as well. I don't think he would be out a nickel if they went missing. He does not respond to my efforts to make peace, I PMed him with my phone # and got no response.
I can't possibly pick them up before tuesday and this guy is simply unreasonable.I guess I'm fed up with him making threats and claiming to be a police officer and going to charge me with internet fraud!
For all I know he's some unsupervised 14 year old kid running amuk on the net.
Junkpilot

When you fly JUNK it's hard to tell when you've crashed!
08-30-2008 01:00 AM
 
 
Jeff polisena
Veteran
Location: westpalmbeachflorida usa

If he is a police officer it is disgraceful to act this way especially writing it in a message . It sounds like he did an impulse buy and changed his mind after receiving helis and instead of reselling or asking to see if you would work with him replied in his own way. Keep your end of deal it will all work out .

I dont know how to fly just how to not crash !!!!!
08-30-2008 02:37 AM
 
 
bermbuster
Heliman
Location: Metro NYC

Hey it isnt a perfect world. He is out his money right now and seems inpatient but he is the one dis-satisfied with the deal. He sent the package back and now it is in Labor Day Limbo...Tell him to hang tight and once you inspect the package he will get his refund.
By law you have reasonable time to complete any transaction. It may be as long as 30 days.....good Luck and let us know the outcome.
09-01-2008 01:16 AM
 
 
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