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Off Topics > response to rc hover

heli-styles
Heliman
Location: stacy,mn

as per an agreament with jeremy from Rc hover ,,i have cancelled the paypal claim with them, i expect him to fullfill his end of the agreement ,as i have mine,,. I still offer him any vinyl that he needs for his store per our first agreement,,which he never stated in his post ,, and he also didnt tell you that i told him to keep the muffler.. so think of me what you will, i offered to compensate the price of the kit,,not in cash but in advertizeing , alot more than what the kit was worth. call me a shister,a whiner ,or what ever ,i tried to make it good from the begining,,and thats all i have to say .. balls in your court Rc Hover

08-27-2008 08:34 PM

raptorheli2
Elite Veteran
Location: rip off britain and no changing it

can you link to their response as i never seen it, or was this private to you?

also, if this is the sort of advertising you offer then perhaps it's not worth their while?

cheers

www.waterfoothelis.com

08-27-2008 08:43 PM

HOMEPAGE

heli-styles
Heliman
Location: stacy,mn

i offerd complete vinyl signage for his store ,and whatever logo he wanted for stickers

08-27-2008 08:47 PM

raptorheli2
Elite Veteran
Location: rip off britain and no changing it

i'm sorry, i know little about this altough i have been keeping an eye on your other threads, but why would he want that over money for a kit?

if you believe your in the right why offer anything?

do you have a link to their response?

cheers

www.waterfoothelis.com

08-27-2008 08:59 PM

HOMEPAGE

JJMAN
Senior Heliman
Location: Chesapeake, Virginia - USA

Whats this apples for heli's stuff about?

***I Like Jet Noise***

08-27-2008 09:18 PM

mupchu
New Heliman
Location: Yorba Linda, California

Why would an internet company need vinyl for advertising? You are really jumping out on a limb assuming that he needs vinyl to help advertise. Unless you personally knew he was looking for some vinyl your offer looks silly. Should I call RChover.com and offer up a new in the box DVD player for heli parts just cause I didn't get what I wanted for Christmas? No . . . . and vinyl doesn't buy heli's either.

To be fair you really did not handle this situation all that well, and it certainly did not need to be as big of a mess. You have managed to get a bunch of attention, and unfortunatley you are the one how looks bad. Should have, and could have been handled differently.

** if you are looking for rchovers offer it can be found on helifreak in the off topics section, I am not going to link it here **

08-27-2008 09:45 PM

Mutt
Key Veteran
Location: t ca usa

raptorheli2

Quote
do you have a link to their response?

Here is rchovers response.

resolution

posted on helifreak.com

resolution
admittedly we miss priced the 700 combo deal on our by not calculating in the cost of the kit , biggest pricing opps we ever made in the 6 years of rchover. We luckily only sold a few of these combos before we figured it out, and approached all who got this deal, everyone who got this deal had been completely understanding about this mistake and we offered in compensation for these customers to get the entire package deal at our cost + extra. But Except Mr R.Stiller has been holding our feet to the fire on this and will not meet in the middle at all.
We tried to offer him to return it for a full refund including return ship..
We offered to give him the deal at my cost +some,
but there is no negotiation with this guy he wants, what he wants and that's it!
This is sucking up allot of time and energy so here is very very reasonable offer to Mr R. Stiller.

********As all of you fellow freaks here on HF as my witnesses...I will ship out Mr.R Stiller the balance the goods agreed to that we owe, ONLY AFTER Mr. stiller removes the hold/dispute on the paypal funds it will be sent... I will post the delivery conformation # to this forum. then all off you guys can be my witness that the goods did arrive. my word is as good as gold as 99.99% of you know..++++++

now we can get back to flying helis

Jeremy
www.rchover.com

link
http://runryder.com/helicopter/t455030p4/?p=3686479#RR
=================================================

I see things being said here in this thread that was not said in the first thread. Sorry I have to take rchovers side myself.

08-27-2008 09:50 PM

raptorheli2
Elite Veteran
Location: rip off britain and no changing it

thanks for that mutt.

i can see both sides of this arguement as the price does show trex 700 combo but no where does it technically say it is included. you can bet the cart system at rchover will be changed so EVERYTHING is listed one by one. that is a poor effort for a cart system in first place imo.

that said it's fairly obvious what has happened and it was an honest mistake going on the shopping cart description. kudos to rc hover for honouring the deal when they probably didn't have to. i also believe the buyer knew the price wasn't right so chanced it.

thats just my own opinion.

cheers

www.waterfoothelis.com

08-27-2008 09:55 PM

HOMEPAGE

lfalsetto
Veteran
Location: COLORADO

This now sounds like a totally resolved situation.

08-27-2008 10:14 PM

HOMEPAGE

Mutt
Key Veteran
Location: t ca usa

It was resolved before this thread. It is just more whining on heli-styles part. Personally I feel heli-styles is in the wrong anyone with half a brain would know that it did not include the heli at that price. I say kudos for rchover for giving him a heli to shut him up but I would sure hope after all of this they ask him not to return for business.

08-27-2008 10:44 PM

1stPlace
Senior Heliman
Location: Ohio USA

The Bottom Line

Heli-styles recent threads were very bad advertising for his business. Before he posted these threads, I probably would have done business with him out of my trust for people. Now, I will steer clear from him and his business.

RC Hover's posts in those threads, along with the customers that stood up for him were very good advertising for his business. I will probably place more orders with RC Hover since he proved he is a stand up guy.

Mr. Stiller, You owe Jeremy a public apology for running his name through the dirt over an honest mistake.

I'm done!

Hat man dir mal ins Gehirn geschissen und vergessen umzuruhren?

08-27-2008 10:57 PM

Tintin
Veteran
Location: Akershus, Norway

Quote
Why would an internet company need vinyl for advertising

My guess is they were afraid the spell chack wouldn't be used when making them

Supposedly a leftie :-) And another one ignored...

08-27-2008 10:58 PM

SSN Pru
Elite Veteran
Location: Massachusetts

mupchu

It's generally advisable to do your homework before spouting off about something you plainly know nothing about...

RCHover.com has a storefront in Foxboro, Mass, moron...

08-27-2008 11:00 PM

mupchu
New Heliman
Location: Yorba Linda, California

Quote
It's generally advisable to do your homework before spouting off about something you plainly know nothing about... RCHover.com has a storefront in Foxboro, Mass, moron

I said, "Why would an internet company need vinyl for advertising? You are really jumping out on a limb assuming that he needs vinyl to help advertise. Unless you personally knew he was looking for some vinyl your offer looks silly."

I did not say rchover.com does not have a store front. They might, but do they really need new vinyl? Also consider, is it really an appropriate way to pay for a heli, or resolve any issue.

I'd go out on a limb and say rchover probably doesn't want anything to do with the guy, and they would be right in doing so.

I don't know who you are 'SSN Pru' but why the personal attack? I am simply pointing out the obsurdity of offering a product that the vendor may or may not want as a means to resolve the "deal". Last time I looked rchover.com was a business not a flea market. I don't need to 'do my homework' to know that a guy who just blasted all the major heli boards with 'rchover sucks' is probably not the guy you want helping you advertise . . .

08-27-2008 11:20 PM

mupchu
New Heliman
Location: Yorba Linda, California

Quote
Quote -------------------------------------------------------------------------------- Why would an internet company need vinyl for advertising -------------------------------------------------------------------------------- My guess is they were afraid the spell chack wouldn't be used when making them Supposedly a leftie :-)

oh the irony . . . .

08-27-2008 11:26 PM

electriciancarl
Veteran
Location: East Mesa Az.

Business ethics dictate the seller honor the deal. Personal ethics should compel the buyer to offer to at least pay cost and expenses.

And in a perfect world;
Business ethics should then compel the seller to offer an extended discount for further orders as a way to say thanks for being fair. Then personal ethics should compel the buyer to support the seller with his future purchases and word of mouth advertising.

In a perfect world.

Treat me good, I'll treat you better. Treat me bad, I'll treat you worse.

08-28-2008 12:24 AM

evoflight
Heliman
Location: Westchester, NY

y dont ...... you right yore posts .... in a way peeple can,.,,, reead them.., and not like a 4yr .... old

08-28-2008 12:25 AM

1stPlace
Senior Heliman
Location: Ohio USA

Quote
Business ethics dictate the seller honor the deal.

If the "written" invoice (or receipt) included a 700N kit, you would be absolutely correct. In this case, anyone who looked at the invoice would have to ask "Does that price include the kit? I don't see it on the invoice."

So, in this case, business ethics dictate that the seller swallow his pride, explain the mistake to the customer, offer a complete refund or give an appropriate discount. Which, is exactly what Jeremy did.

Quote
Personal ethics should compel the buyer to offer to at least pay cost and expenses.

Personal ethics dictates that the buyer swallow his pride and apologize to Jeremy for making a huge deal out of a minor mistake and broadcasting his supposed grievance to the entire heli community. He can either accept that RC Hovers' offer, or leave it. Given what Mr. Stillers grievance is, he doesn't have a legal leg to stand on. The kit was not listed on the invoice. The only question left is, will he apologize?

Hat man dir mal ins Gehirn geschissen und vergessen umzuruhren?

08-28-2008 12:48 AM

electriciancarl
Veteran
Location: East Mesa Az.

Quote
If the "written" invoice (or receipt) included a 700N kit, you would be absolutely correct.

I disagree based on implication. ie; you cannot have a 700 combo without a 700. It is easy to argue this as at least questionable if not misleading. In any case it was poorly worded and the responsibility for accuracy in advertisement lies with the seller IMHO.

Again, I am not advocating taking advantage of the situation.

Treat me good, I'll treat you better. Treat me bad, I'll treat you worse.

08-28-2008 01:05 AM

1stPlace
Senior Heliman
Location: Ohio USA

Posted on the freak:

Quote
Priority USPS Signature Confirm: 420550799121805213907042970620 Robin Stiller ****** * y Trl ***y, MN 55079-9470 Print Date & Time: 08/27/2008 4:24 PM shipped! Jeremy RCHOVER.COM

Hat man dir mal ins Gehirn geschissen und vergessen umzuruhren?

08-28-2008 01:15 AM

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