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Radio - Futaba FASST > 12Z lockup - Is this a bug in the new firmware? - need troubleshooting help
 
 
keithm
Senior Heliman
Location: Ocala, FL

I was in the process in learning a "new to me" 12Z by programming a model. I had installed the latest T12Z_V1_3_2_080612 update two days ago from the Futaba web site and added the TM-14 yesterday. Everything was functioning normally. I was programming some mixes. While setting up the third mix function, the unit started emitting a constant and unending series of beeps and locked up (slowed way down) . The programing controls still function, but in very slow motion. It takes about 20 times longer than normal for a cursor move or "enter" input to react to the command. Just prior to this happening the battery was at 53%. I've recycled the unit numerous times. Each time I do, a "capturexxx.bin" file is written to the CF card.

When the unit is recycled, the normal series of flashing colored lights in the "T12ZH" indicator appear. The first screen comes up normally, but on the second screen, The correct battery reading initially appears, then goes to zero %, then blank. All this was with the CF card installed and recognized on the startup screen. When the CF card is removed, the same problem occurs, but the unit will not go past the second screen. In either cases, the constant beeping starts on the second screen.

I can very slowly go through the menus with a CF card installed, but the unit locks in the second screen without the card installed. The only file on the card is a MODEL folder with no files inside. I managed to deactivate the last mix that was done when the problem occurred with the card installed, but the problem remains. I did the following as a troubleshooting routine:

1. Removed and recharged the battery.

2. Switched back to the 72mhz module.

3. Moved every switch and control

4. Removed and installed the card numerous times.

This is my first Futaba radio. My background is with an XP9303, so i may be missing something simple. Has anyone else had this problem? Is there anyway to do a reset on the unit? Any advice appreciated to avoid the unit having to make a trip to Champaign.

Keith
06-22-2008 12:16 PM
 
 
summerwind
Heliman
Location: fresno, ca

have you tried installing the update again?

or reinstalling the prior version?
06-22-2008 02:11 PM
 
 
keithm
Senior Heliman
Location: Ocala, FL

Follow up

It was not possible to reinstall the update as the system does not recognize the data as being different from what is already installed. I do not have a copy of the previous update.

However....

I managed to get to DATA REST on the LINKAGE menu and reset all the data options. Nothing happened until I recycled the power switch at which time the problem cleared and the radio now functions normally minus the model I was building. Clearly the cause was something I did in the mix menu when trying to assign two switches to one channel.

Bottom line: Save your model data to the CF card while it is working, and if this problem is encountered, a DATA RESET is needed. I have no idea if this is a bug in the new update or not. Seems like a user should not be able to do anything in the radio programing to cause such a major problem that gives no warning message or clue as to what's wrong. I leave it to the Futaba experts to figure out what I must have screwed up so it does not happen to others.

Keith
06-22-2008 02:49 PM
 
 
summerwind
Heliman
Location: fresno, ca

are you posting this on the Futaba Flyers Club site for Bill Baxter to read?
06-22-2008 02:52 PM
 
 
keithm
Senior Heliman
Location: Ocala, FL

Summerwind:

I have not. I believe one has to be a member to post and I understand the process to join is not easy.

If you are a member, please feel free to post this thread. Please PM me with a link if you do if it is possible for me to read the replies without being a member.

Keith
06-22-2008 03:15 PM
 
 
summerwind
Heliman
Location: fresno, ca

i will post it.
hey all you have to do is fill out the Flyers Club form that came with your 12Z and send it in.
you may have to send an email or 2 to Barb at Hobbico, but that's all it takes.
06-22-2008 03:32 PM
 
 
summerwind
Heliman
Location: fresno, ca

Keith,

is it possible for you to duplicate the action again?
i know it's a pain, but if you can duplicate the problem then it really is something that needs to be sorted, and all the 12Z owners will be thankful to you.
if this is possible then i can add that info on the FC site too.
06-22-2008 03:37 PM
 
 
keithm
Senior Heliman
Location: Ocala, FL

Summerwind:

I will make my best effort to duplicate the problem. If I'm successful, I will document the cause and attempt to save the model both before and after the event. It will take me a bit as I've got another project for several hours.

I am informed that since I am the second owner of this radio and did not purchase it personally from an authorized dealer, that I am not eligible to become a Futaba Flyers club member or be able to access their forums. Do you know if this is true?

Keith
06-22-2008 04:49 PM
 
 
keithm
Senior Heliman
Location: Ocala, FL

I was able to replicate the problem. This is long and involved. Let me explain first what I am trying to accomplish. As I mentioned previously, this is my first Futaba radio and the 12z is not exactly intuitive to program. I have a Maxi Joker 2 with a Helicommand Profi system installed. It is working just fine with my XP9303, but I need more channels for a camera mount. Enter the 12Z.

I need one slider to give me +/- 100% for the stabilizer/position hold function (RS) The Helicommand calls this Channel PILOT and I assigned it to channel 11

Another slider is used for +/- 100% for Altitude dampening/hold (LS)
The Helicommand calls this Channel H-pilot and I assigned it to channel 10

An AUX channel that uses two switches to control a momentary contact for an auto trim function and turn heading hold on and off is needed. The Helicommand calls this Channel AUX and I assigned it to channel 12. The plan is to use momentary contact switch (SH) to give +100% for activating a trim function when moved and 0% when relaxed. A second two position switch on the same channel to give 0% when OFF and -100% when ON to control the heading hold is also needed.

Using a new model, I did the following:

1. Enter model name = Joker
2. Enter model type = helicopter
3. Select swash type = H1

4. Rename Channel 12 = AUX
5. Rename Channel 11 = PILOT
6. Rename Channel 10 = H-pilot

7. Set channel 9 control to NULL

8. Assign channel 10 = LS
9. Assign channel 11 = RS
10. Assign channel 12 = SH

11. Go to Model menu - Program Mix and do following:
a. Mix 1 = activate
b. Mix 1 MASTER = PILOT OFF
SLAVE = PILOT +
c. Mode = LINEAR Rate A = 100.0 Rate B = 100.0

a. Mix 2 = activate
b. Mix 2 MASTER = H-pilot OFF
SLAVE = H-pilot +
c. Mode = LINEAR Rate A = 100.0 Rate B = 100.0

a. Mix 3 = activate
b. Mix 2 MASTER = AUX OFF
SLAVE = AUX +
c. Mode = LINEAR Rate A = 100.0 Rate B = 100.0
d. Fine tuning CTRL = SG Mode was set to the thingy that slopes from left to right
e. Reset Rate A toward zero. When passing 6.0 the problem occurs.
Constant beeping and controls in very slow motion


TO RECOVER
1. Inhibit Mix 3
2. Set Rate A back to 100.0
3. Do a DATA RESET on all model settings
4. Cycle Power switch.

I hope Futaba appreciates the time it took to replicate and document all this enough to let me join the Flyers club forum :-)

Any suggestions on how I should program the AUX channel with the two switches?

Keith
06-22-2008 06:50 PM
 
 
summerwind
Heliman
Location: fresno, ca

thx Keith,

i'll post this on the FC site toady and hopefully we will get an answer from Bill Baxter about it.

that is a complicated setup.
06-22-2008 07:01 PM
 
 
summerwind
Heliman
Location: fresno, ca

it's posted
06-22-2008 07:13 PM
 
 
BobH
Heliman
Location: Virginia

14mzh update

I had a problem when I first uploaded the latest update on my 14Mzh. The screen was goofy etc. I re-downloaded the program from the FC website and reinstalled it in the Tx. Every thing is now working fine. It must have been a glitch on the initial download.
06-22-2008 10:20 PM
 
 
summerwind
Heliman
Location: fresno, ca

do any of you guys know if the update can be reversed?
i have ver. 1.20 in my 12Z, and if i install the 1.31 and it has problems i will want to go back.
06-22-2008 10:59 PM
 
 
tkilwein
Heliman
Location: boulder co

You can load in a earlier sw version. just put the files on the cf card and load.
06-23-2008 02:04 PM
 
 
RCfun
Senior Heliman
Location: Denmark

Could someone try to see if this also happens for an earlier version of the software? Might not only be related to the new release.

/RCfun
06-23-2008 07:06 PM
 
 
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Radio - Futaba FASST > 12Z lockup - Is this a bug in the new firmware? - need troubleshooting help
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