dazzaster Key Veteran Location: right next door to hell
as some of you are aware the 6ex and the tm7 modules have hadan issue. the result was that you take it to a checking station (your local hobbt store) and they will test it for you and place a sticker on that says not to turn on and off with in 5 sec. i thought that was it, untill here in the uk ripmax who deal with futaba issued a statement instructing owners of the tm-7 module who didnt have acertain sticker on it to return it to them in the post with a return adress and they would swap it for a new one with all new difrent eletrics in ot that would not have any problems (or should not). when i aproached the owner of my local store today i mentioned the recall/replacment programme he new nothing of it and also the rep knew nothing of it . then on top of that i said to him i thought the test was the cure for this problem , to which he replied oh it was never a cure , he claimed he told all his customers however he didnt tell me and im the only one that has taken his module in for testing? which leads me to ask why dont stores that keep custromer details espically mail order stores contact therre customers and tell them of these recall . you only ever here about them on the web and then you hve to search for them? is this just bad practise?
dazzaster Key Veteran Location: right next door to hell
well there is some good news i took it to the store that i originaly bought it from (he doesnt deal with heli stuff but hes the best for everything else) i talked to him for a while about the issues and he was unaware of the new recall that was issued, so he made a call to the rep who also new nothing about it he told the rep how anoyed i was and that i was thinking of changing brands because i didnt think it was right that we should have to put up with the trouble of haveing to send 100 pounds of equipment in our great british postal service , the rep called his boss within half an hour the rep got back to the shop owner and agrred to do me a small favour. nedless to say i am now one very happy person. just like to thank a member of the ripmax team who shall remain Anonymous but they know who they are for helping me out with this issue Darren
