RunRyder - Oops - they have done it again. Now for the real story!!!!

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QuickWorldWide Ep and Wet Fuel Helis > Oops - they have done it again. Now for the real story!!!!

ozace
Key Veteran
Location: melbourne, australia

Shuttle, OZ has put more time, effort and money into this machine than anyone could or should expect. He has always been the most level headed , fair poster in this forum. After the way some of the "fanboys" in the recent past turned on HHI after they realised they had originally been duped into thinking things had changed or would change highlights how fair and considerate OZ has been.

I lost patience long ago with the junk i was sold and then told it was all my fault. Oz, on the other hand continues to try to work with HHI to get his scale machine happening. When a factory assembeled part is put together wrong how is he suppose to react ? To be told to RFM and its his fault and they expect his apology baffels me and highlights the way a customer is treated

Yet he continues to try to get a reliable machine out of this. Continues to be civil and level headed with tha aim of a decent flying machine.

I have never come accross such a determined individual and the attitude shown recently by the company towards him is very very poor and a beacon to any potential new customers.

we can never have too many, can we ?

02-25-2008 09:11 PM

ozace
Key Veteran
Location: melbourne, australia

Snobdrs, you havent been around here long. Oz has been working with the 20cc since its release. Being down here in Australia its not a matter of just dropping into Irwins store for replacments. Knowing parts are preassembeled and travelling around the globe it would make sense for them to be checked before they leave. For a company that has been doing this for 20+ years we should expect them to get it right most of the time.

Just go back and review some of Oz'z posts, see how supportive they have been and the effort he has put in. Look at the way HHI has replied to him on many occasions

. Yet he continues to work on the machine.

He even had a go at me during my build in support of HHI. He has been very fair from what i have read but now maybe frustration is setting in

.

we can never have too many, can we ?

02-25-2008 09:20 PM

shuttlepilot
Elite Veteran
Location: Mullins, South Carolina

I just don't understand all of the problems. Why have I bought and built 3 machines without issue? I have also helped build 2 others for my friends without issue? I just don't understand what seems to be the deal. I would think that if these helis are crap then at least one of the 5 I have dealt with with have some sort of "issue", but they don't. I have over 60 hours on my 26cc gasser without ANY mechanical failure. It also built just fine without one post on RR.

Gas is Great
QWW Field Rep

02-25-2008 09:21 PM

snobdrs
Veteran
Location: coatesville,pa-usa

What i dont understand is how some people have bought QWW kits and built and are flying them without problem, Yet others have one problem after the next??? I just picked up an 18 from my LHS. Someone had started to assemble it, and let me tell you it was butchered. Locktite in bearings, gear mesh way out of wack, ect. I have to completely redo the whole heli. Obivously they had problems with it. Does that mean the heli is junk. No. If someone had brought me this heli and asked for help, and i told them "ah heres one of your problems theres locktite on all the bearings" am i degrading them, No. I may even bust their balls a little "someone was a little sloppy with the locktite huh"
Every part fits on his helis. The protypes are checked for fit before any mass production. If you get a part and it dosent fit then check it. Make sure its assembeled right. IMO its not that big of a deal. Its part of building a heli. If you dont want to deal with that then go buy any of these plastic helis. they can be jamed together to fit.
HEll i just had a JR Venture 50. I had to grind the frames to get my motor to fit. I guess that means its junk and i should post such on the JR fourm. Do a search on it. You wont see anyone saying its a junk heli because they have to grind the frames to make it work. They just do it. No complaining, No crying, No degrading the product, THEY JUST FIX IT.

Support your local hobby shop

02-25-2008 09:28 PM

ozace
Key Veteran
Location: melbourne, australia

Shuttle, in my case and Oz' case we are working with the 20cc gasser, a new machine. In your case you have been playing with the kits Irwin has been doing for his 20+ years and we should hope they all fall together without issue. I must say that the 3 other quicks i have all went together reasonably well that doesnt alter the fact the 20cc has some things that need to be worked on.

we can never have too many, can we ?

02-25-2008 09:30 PM

snobdrs
Veteran
Location: coatesville,pa-usa

ozace the 20 and 26 are almost identical.

Support your local hobby shop

02-25-2008 09:33 PM

ozace
Key Veteran
Location: melbourne, australia

Snobdrs, which do you have ? Almost identical and identical are not the same thing. You seem to know alot about these machines for someone who has just jumped into the brand ?

we can never have too many, can we ?

02-25-2008 09:38 PM

shuttlepilot
Elite Veteran
Location: Mullins, South Carolina

The 20cc came out 2 months after I bought my 26cc. The only differences is the frames are 2.3 or 2.5 mm where mine are 3mm. That along with the actual physical size of the helicopter. Every bearing block is identical. The tail assembly is identical, the head is identical. All of the assemblies that have been stated to have problems are IDENTICAL to the ones on my 26cc.

Gas is Great
QWW Field Rep

02-25-2008 09:41 PM

ozace
Key Veteran
Location: melbourne, australia

First i want to say sorry for taking Oz' post off topic.

Shuttle the way i see it the frame is possibly the problem. If the bearing blocks are all fine the way they are then the only thing left is the mounting holes in the frames and the fix seems to be break out the dremel.

So if we assume HHI sent Oz the correct parts assembled from the factory the correct way then all that is left is the frame holes are incorrect. That would also explain some of the issue i had.

we can never have too many, can we ?

02-25-2008 09:48 PM

snobdrs
Veteran
Location: coatesville,pa-usa

OZACE i spent all day on saturday at QWW looked at all their machines, looked at their stock of parts. Talked with Irwin. Flew one of the new electrics. Saw some of the protytpes, saw modifications to them before final production.
I looked at the 26 and the 20 side by side. They are identical. I think the frames on the 26 are a touch thicker. 90% of the parts are identical.

Support your local hobby shop

02-25-2008 09:50 PM

snobdrs
Veteran
Location: coatesville,pa-usa

OZACE if the beltdrive fit, then the torque will fit. If it is assembeled correctly. Lets let OZ answer and tell us what the problem was.

Support your local hobby shop

02-25-2008 09:52 PM

Quick Worldwide
rrAdvertiser
Location: Coopersburg, PA

100% same parts

Good Morning in the Land of OZ,

Attached is the same 20CC gasser your have with 100% SAME PARTS THAT YOU HAD IN YOUR KIT. It is my own machine...

In fact the picture is the FIRST ARTICLE of the shaft drive system made from productions that you have received as well.

Please tell all of us why our's is perfectly lined up & your does not line up....Because BOTH your bearing blocks are facing the wrong way

AGAIN IF MY TONE IS DEMEANING I AM TIRED OF BEING DEFENSIVE BECAUSE IN OZ THEY READ THE SAME ENGLISH FROM THE SAME MOTHER COUNTRY AS WE DO...

To you Mr. OZACE if my memory serves me correctly are you the one that had top dremel his frames because your counter gear bearing blocks were also set opposite too the instructions...Then we suggestion your asssembly was backwards YOU have never acknolwedged your mistake....

If we make a mistake we always fix it...We never run away from a problem...Irwin

02-25-2008 09:57 PM

ozace
Key Veteran
Location: melbourne, australia

Yes i did dremel my frames so the bearing block for the tail drive would fit. I did this after very careful consideration of the way you wanted the bearing block assembeled. In my view you have it backwards. I was uncomfortable having the bearings held in by locktite alone (this is not the point of the posts here). I also had to find a suitable way to secure the bearings in the starter shaft bearing block for the same reason as well as file the frame under your direction to get the alignment correct. This doesnt take into account the faulty swashplate (with incorrect parts to make it work), bearings full of locktite in the tail grips or warped out of round gears.

But this is not about me. This is about how you are now telling us that Oz has the TT assembly wrong when it came from the factory assembeled. Please apologise for the factory mistake, apologise for your demeaning tone in your posts towards him and lets move on.

we can never have too many, can we ?

02-25-2008 10:06 PM

Quick Worldwide
rrAdvertiser
Location: Coopersburg, PA

A PICTURE IS WORTH A 1000 WORDS

First the counter gear bearing blocks are designed so both bearing can ONLY come out "FACE TOO FACE". TOO PREVENT this from occurring
there is a machined shoulder on once end of the counter gear shaft & groove machined in the same shaft with a C-Clip to prevent the other bearing from dropping out.
Additionally we use loctite & 1/2 ton press setting in the bearings...

On the outside of of the blocks there is 2.0MM shoulder milled into the bearing blocks so the bearing can't fall outwood...If the bearing blocks are upside down there is 3.5-4.0 MM total distance that will cause with either shaft or belt drive the counter gear to be mis-ailigned on the lower main gear.

Does any one have a better design?
I am confused did you say you have 4 of our machines????? Hey through the dog a bone once in a while...we do not live in a perfect world...
I guess that's why they call Australia the LAND OF OZ....
I have the same tail drive in the same machine with the same frames..MINE FITS...

Do you think he got a different machine???

02-25-2008 10:29 PM

snobdrs
Veteran
Location: coatesville,pa-usa

after looking at the 2 pictures, Ozs and the one Irwin posted. There is major differences in the position of the main gears.

Support your local hobby shop

02-25-2008 10:33 PM

ozace
Key Veteran
Location: melbourne, australia

So the set Oz recieved must have been assembeled wrong from the factory ?

I have 2 quick 10's, a 3 bladed 18, sweet 16 and the 20cc gasser (although i am not sure what is the point:confused

we can never have too many, can we ?

02-25-2008 10:34 PM

snobdrs
Veteran
Location: coatesville,pa-usa

I think his point is if his machines are such junk that nothing fits on them. You seem to come on here and complain about it. Then Why do you have so many of his machines??? Oh and not to mention that he seems do degrade you everytime you have a problem

Support your local hobby shop

02-25-2008 10:36 PM

ozace
Key Veteran
Location: melbourne, australia

Out of a collection of 60+ helicopters why woulnt i own a couple of them. I am not a brand snob, i dont have sponsorship i just like to experience a variety of machines. I started with quick at a time when there were limited choices in E helicopters, HHI(quick of Japan) filled a void and i partook. Same with the 20cc brilliant concept.

As a quick helicopter owner i think i am entitled to post here, apart from Shuttle there dont seem to be many other long term quick owners here.

we can never have too many, can we ?

02-25-2008 10:54 PM

Quick Worldwide
rrAdvertiser
Location: Coopersburg, PA

it is not a secret.

Both countries have derived there freedom from the same UK.

You have every right to say & post as you like; that is all of our rights. WE sure are lucky & don't forget it.

My only point here & I am sorry what you say is always negative remarks from your point of view....HOW ABOUT SOME GOOD POSTS.

WE have produced 9 new machines & can delivery every one of them.
They will be debuted in Germany in 2 weeks. I have been building all our new machines over the last few months using the same designs CNC parts. These machines have been acceptable in the German market for 8 years now.

HOW ABOUT TELLING ME WHAT EP-GAS- Or nitro gears you have laying around...I will send you guys free mechanics with the SAME EXACT CNC PARTS that we use in all our products. Just follow the instructions & you will go from alpha to omega & test hover without a hitch.
Are you up for a challange?

If you read my pryor post correctly I believe I stated "THAT WE NEED TO SHIP THE NEXT LOT WITH PRE-ASSEMBLIED COUNTER GEARS & CLUTCH BELL/MAIN GEAR PRE BUILT...

If that what it takes so the build is easier I am all for it.

Irwin

02-25-2008 11:22 PM

ozace
Key Veteran
Location: melbourne, australia

Irwin, good idea on the preassembly of the parts that cause issue.

Back to Oz' problem, in his first post he states that the part in question is/was preassembled. He has not "hacked" his frame so we should expect it would be a drop in fit. From his picture we can clearly see it will not fit as shipped from HHI. So either the part is wrong or assembled incorrectly from HHI.

As to your challenge, i am mainly back working with 425mm class E heli's. Right now i am working on a trex 500 which is a lemon. The headblock and main blade grips are faulty (poor machine work). Next will be the MSH 425, JR Supervoyager4s and logo 400. So i have more than enough on my plate.

we can never have too many, can we ?

02-25-2008 11:33 PM

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QuickWorldWide Ep and Wet Fuel Helis > Oops - they have done it again. Now for the real story!!!!

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