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RCHover . RC-Direct . HeliDirect

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e-Mikado Logo 400 500 600 > Thrust bearings Logo 500 same ID
 
 
helicraze
Key Veteran
Location: Victoria - Australia

I've done it before. Instead of both parties paying postage there and back, it can be resolved quickly with an email and photo.
Saves everyone time and money and makes the customer happy!
06-09-2008 11:21 PM
 
 
Tday
Key Veteran
Location: Needham, MA

This guy Kyle Bergstrom Aero-Model the distributor is being a blockhead, but pics might help. Pretty pathetic...he wrote "If any retail store will send you a replacement without seeing the old one, they will be out of business soon." So I told him that ReadyHeli does and RCHover told me to contact you for help on this." to which he replied "but they know you." That's funny...yes, but if any retail store will send you....OK, he's made up his mind.

Anyway, pictures are a good idea. But if you're thinking Mikado is the top of the heap on quality...maybe they are maybe they aren't...all i know is I've never had this on *any* heli and this hasn't been a smooth process. Sounds like others have had this...more than a few. It happens, but when it does, do they RESPOND well? That's always a relevant question. And though Mikado Germany did right by those with the problem, Mikado USA...well I'll let you decide.

Tom

2 + 2 = 5 for extremely large values of 2.
06-09-2008 11:41 PM
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Tday
Key Veteran
Location: Needham, MA

Mikado Germany responded in no time to my inquiry!!
* This is a known problem affecting about 1 in 500 kits before being discovered.
* Are checking thrust bearings to ensure it doesn't happen going forward.
* Will send me a replacement instantly--please send a mailing address.

Aero-Model was copied on the response.

2 + 2 = 5 for extremely large values of 2.
06-10-2008 02:21 PM
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laughingstill
Key Veteran
Location: Gainesville, Fl, USA

It's a shame that Aero-Model could not just do this for you. I am sure if they did not sell Mikado, they would be out of business which is also why distribution of Mikado helis is so limited by them in the US.....Ron

3DMP-E, Logo 6003D, Logo103D Carbon and Trex 450se Flyin Firefighter
06-10-2008 02:23 PM
 
 
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3D Heli Depot . JR-Spektrum . Gyro Hobbies

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e-Mikado Logo 400 500 600 > Thrust bearings Logo 500 same ID
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