genovia
Elite Veteran
Location: N UR NECK OF DA WOODS
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| I would of, but the person at heli-world just said "sorry." that was it, didnt even apologize or offer to ship it faster to me or anything like that, just said sorry and literally nothing more. I now have a trex 600cf in my hanger
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Cry me a river...
As a former employee of Century/Heli-World. I can tell you this, as a sales representative, they call each customer that has a back-order item in "Point of Sales" every morning. I used to have a log of customers account number, and when a part is in-stock that customer will receive a call. Keep in mind that the item will remain in your name for an x amount of time, and if you do not respond it is sold to the next person.
The unsung heroes in Heli-World are the managers, especially the sales reps. They are the ones who listen to every problemsm and has been working in that environment for years. At Century Helicopter, one can be qualified for a degree as a therapist, as well as an investigator due to the fact that there are customers who are mainly riding the old enigma of helicopter worlds customer service and will not compromise to a clear solution.
I think your order fell through, because you did not respond, but then again if you really wanted it you could have re-ordered the item. But nevertheless, you are now flying a Trex.
But did you know that the Swift is better? Allow me to use a car insurance as an analogy. "GEICO" Even a caveman has a sense to use it. Get a Swift, and your wife will love you for it, because it will not burn a hole in your wallet, and now you have funds to buy her flower every now, and then.......... Make that switch, don't deny yourself of entering the gates of heaven, like they said in the hobby verse 101, chapter 1 through 10 "Those who has lots of toys will enter the pearly gates of heaven" |
