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e-Ikarus Piccolo-Eco 8/16 > Eco Royal/ Ikarus stepping up support
 
 
skypup
Senior Heliman
Location: San Antonio, Texas

Hi Folks

I got a
royal kit to build recently. After having read all of the issues with blade tracking and reversing the grips I had a pleasant surprise yesterday. I received a package yesterday with "under warranty" parts which includes a red aluminum central rotor head, mixing levers, mixer arms and screws. Not sure if I still need to reverse grips or not? Thought I should let others know about this.
10-30-2007 03:46 PM
 
 
simages
Senior Heliman
Location: NY USA

and..............

What was the surprise? I've always had excellent support from the Florida office.

Sharing Information, Technology and Experience
10-30-2007 03:55 PM
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skypup
Senior Heliman
Location: San Antonio, Texas

I have an Eco 8 which I have always loved but never dealt with Ikarus directly. To read the boards it seemed that people were a little down on IKARUS when they were having tracking issues. I wanted to give IKARUS a little praise which I thought was justified.

SKYPUP
10-30-2007 04:40 PM
 
 
simages
Senior Heliman
Location: NY USA

Cool....... and I echo your praise as I said; Always took care of my needs and have recently ordered many parts. Prior to that I kind of stayed away, why ??? Can't beleive all you read and hear I guess!

Sharing Information, Technology and Experience
10-30-2007 05:07 PM
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e-Ikarus Piccolo-Eco 8/16 > Eco Royal/ Ikarus stepping up support
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