RunRyder - TIRED OF FALSELY LABELED PARTS!!!

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Align T-REX 600N 700N > TIRED OF FALSELY LABELED PARTS!!!

FlaHeli
Senior Heliman
Location: Jacksonville. Fl-USA

When I first heard about the sleeve and bearing problem I saw that align SUPPOSEDLY came out with a NEW part H60169T to replace the H60018T. You had to buy the part it was not a free replacement. Since I had already ordered a spare 18T, I order 2 spare 169Ts

So I now had the one in the kit and 3 spares. So I decide to see what the difference was btw the 18T and 139T. Guess what the new 139T were all the same as the 18T (11.96 mm). The one in the kit was the real 139T. If I push the caliper some the true measurement is 11.95 mm and 12.00 mm. So many of those that ordered the new part really got the same old faulty part and the problem with failed one way bearings just continued.

So then I recently bought the 440 mm flybars and AGAIN the package says 440 mm but they are nothing more than 400 mm. My LHC sold 40 of the 400 mm mislabeled as 440 mm. I mean that is a HUGE oversight. AS you can see there is a big difference btw the packages. Who knows what esle has been sold this way. Align has very crappy quality control and I am sure there are more of customers out there that bought thinking that they got one thing and ended up with another. These are not the only parts I found mislabeled just the most glaring.

08-05-2007 Over year old.

drdot
Elite Veteran
Location: So. California, Orange County.

fwiw...

What was it Reagan said?..."Trust but verify!"

Align has a problem many wish they had...a product they can't make and ship fast enough...

John.

08-05-2007 Over year old.

FlaHeli
Senior Heliman
Location: Jacksonville. Fl-USA

Other companies have faced similiar problems upon launch but look at AURORA they may be taking along time but I am sure they will have their logistics in better order. The sleeves are critical mistakes. So how do you have any cofidence in ordering new parts? I mean my first 2 orders come back with bad parts. Also ALIGN stayed in denial about the sleeve being defective IMO.

08-05-2007 Over year old.

GyroFreak
Key Veteran
Location: Florida ... 28° 50' N 81° 16' W

Mabe thats why the name 'Align'. You have to re-Align the replacement parts.

Willl they replace the parts in error ? Since they mislabled them and sold you the wromg parts they should be willing to exchange. I know it's a PITA and more delay to exchange.

Support bacteria. They're the only culture some people have. !

08-05-2007 Over year old.

J.D. Wilson
Elite Veteran
Location: Nashville, TN

Would it be beyond a company to purposely bring out a new product with one or two critical faulty parts? More parts, more replacement parts and more crashes equals one thing to a company MORE PROFIT. Just a thought...

Let your flying do the talking - don't talk about your flying

08-05-2007 Over year old.

FlaHeli
Senior Heliman
Location: Jacksonville. Fl-USA

They obviously want you to go through your LHC who is really screwed having sold a ton of bad parts. That makes it a DOUBLE PITA and not worth the hassle since ALIGN will want a full accounting since they have to send out boxes of replacement parts. Meanwhile you get lost in the shuffle and don't fly until they get their head out of their butts. When ALIGN was informed of a problem with the SLEEVE and bearing their response was to have you send in the part for them to make a determination!!! Then they issued a NEW replacement part which you HAD TO PAY FOR. Companies know that most will eat a $5 part and just order a new one hoping they get the right part.

08-05-2007 Over year old.

GScott
Key Veteran
Location: Lewis Center, OH

Don't forget about the 440cc fuel tank that in fact only holds 400cc

08-05-2007 Over year old.

drdot
Elite Veteran
Location: So. California, Orange County.

fwiw...

I sure wish my Align helis had some of these bad parts...I feel lonely here

John.

08-05-2007 Over year old.

DS 8717
rrProfessor
Location: Here wishing i was somewhere else

I would sue their asses off.

08-05-2007 Over year old.

BJames111
Elite Veteran
Location: Billings, Montana

we're having a problem with this as well. It would be nice if they could get it right.

Brian James
Miniature Aircraft Fury Extreme
G-Force Heli
Elevated R/C

08-05-2007 Over year old.

HOMEPAGE

dannyh5
Senior Heliman
Location: England

I had a one way bearing problem, but I changed the bearing not the sleeve. I also re-greased the new bearing with WD40 lithium and I’ve had no more problems.

I’m also an engineer and I can’t see what the problem is with the two sleeves in the picture without knowing what the design tolerances are for the parts, they may both be within tolerance, that’s what limits and fits are for. I doubt the bearings on my car are identical. Now if you had the original design drawings and the part should be less than 0.05mm then there could be a problem.

The flybars are probably a bit out though.

08-05-2007 Over year old.

HOMEPAGE

FlaHeli
Senior Heliman
Location: Jacksonville. Fl-USA

Danny I wasn't clear enough. The other 3 sleeves are identical at 11.95 (11.96 as shown). From what I understand the sleeves are within limits but at the very outer limit which obviously allowed for too much torsion within the bearing leading to distortion of the cage leading to lock-up.

08-05-2007 Over year old.

dannyh5
Senior Heliman
Location: England

I see, but why is my new bearing fine now I've changed the grease? I'm not saying everyone should change the grease, we shouldn't need to but this seems to have solved my problem.

I have still ordered a better bearing though.

08-05-2007 Over year old.

HOMEPAGE

FlaHeli
Senior Heliman
Location: Jacksonville. Fl-USA

I have loaded mine with lithium also so hopefully....

08-05-2007 Over year old.

j5coat
Veteran
Location: Phoenix

looks like the packaged the sleeve for the E. I also had my one way lock up so went to the lhs and bought a sleeve and a bearing for the E version. The new sleeve for the E version was .05 smaller than the stock 600N sleeve. I also noticed that the Bearing i bought for the e version had a smaller ID( original 600N sleeve fit much tighter in new bearing )so i used the New bearing and the Stock sleeve and have not had any lockups in over 30 flights. Only added a small amount of triflow. you can add grease and ATF till your blue in the face but its not going to help if the sleeve is to small for the bearing.

Trex 700, Trex 600n

08-05-2007 Over year old.

Ticidytoc
Senior Heliman
Location: Los Angeles, Ca.

Quote

So I now had the one in the kit and 3 spares. So I decide to see what the difference was btw the 18T and 139T. Guess what the new 139T were all the same as the 18T. The one in the kit was the real 139T. If I push the caliper some the true measurement is 11.95 mm and 12.00 mm. So many of those that ordered the new part really got the same old faulty part and the problem with failed one way bearings just continued.

During your testing of the sleeve, did you happen to test the Rockwell hardness ?

;o)

08-06-2007 Over year old.

FlaHeli
Senior Heliman
Location: Jacksonville. Fl-USA

No because I hadn't built the bird so I wasn't really concerned about the sleeves hardness since those that are having problems aren't reporting any scarring. Mainly deformed cages after lockup etc. I think it is clearly a question of tolerance and bearing quality...ie Japanese v. German bearing.

08-06-2007 Over year old.

Ticidytoc
Senior Heliman
Location: Los Angeles, Ca.

Reason I ask is because you say there is no difference between the two part numbers and claim its a mis-labeled part.

;o)

08-06-2007 Over year old.

FlaHeli
Senior Heliman
Location: Jacksonville. Fl-USA

Quote
Reason I ask is because you say there is no difference between the two part numbers and claim its a mis-labeled part.

No I first ordered an 18t which is 11.95 mm then I learned there was a new replacement to slove teh problem, so I ordered 2 139t sleeves which should have been the new larger size 12.00 mm.

An even though 2 were labeled as the new 139t they were nothing more than the 18t 11.95 mm.

08-06-2007 Over year old.

Ticidytoc
Senior Heliman
Location: Los Angeles, Ca.

Do the "new" sleeves have the word "Align" printed on them ?

To my knowledge there have been 2 revisions to the original sleeve that shipped with the 600E kits. Rev. 1 was a harder sleeve, Rev. 2 was harder and slightly larger O.D. which is the stock sleeve in the nitro kits.

I ran across the sleeve problem last year when testing HV setups in the 600E. I was tearing up oneways and sleeves. I tested the original sleeve for hardness and it was soft, very soft. Then I machined my own sleeves, had them hardened and this is when I discovered the dia. was too small as well.

The new "Align" sleeve will work just fine in the 600 nitro with no lockups if you keep the bearing wet with tri-flow. The HV electric will still chew up the bearings due to the amount of torque from the electric motors. These are being run out of spec. and you would either need to go to a larger one-way or a sprague bearing to stop the lockups.

Hope this helps.

;o)

08-07-2007 Over year old.

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Align T-REX 600N 700N > TIRED OF FALSELY LABELED PARTS!!!

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