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Esprit Model . Thunder Power RC . Mikado Modellhubschrauber

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e-Align T-REX 250-450-500-600 > Align USA issues
 
 
lsnover
Senior Heliman
Location: Bath, PA

TinTin:

I repeat, it is the T arms and Servos that are ar problem. It will not go away with the Align servos. Maybe your Canopy is wider? If so then that just points to a Canopy molding issue. Different part, same problem. It's a hack.

Cheers!
Lee
04-07-2006 Over year old.
 
 
Pistol_Pete
Elite Veteran
Location: Tampa Bay non-Buccaneer

Quote 
Even an inexpensive XL can add up to over $800 once you fix and outfit it a bit.


Let's see...heres my original investment in NOV05
240 for kit with 420L motor and 25ESC..delivered..internet order..the rest LHS
80 align gyro
90 for 3-JR DS281
18 for 1 HS55 for tail
55 for 6 ELECTRON Rx with Crystal

thats only 483 considering I could have purchased other servos at half what I paid for the JRs, but I preferred those in particular as they are digital and fit right in...so it could have been 438 instead

finally
150 for 2 1800mA polyquest and 1 1800mA eflite for a total of 3 lipos
110 for Triton charger (despite having this before heli for my e-planks ill throw in for those that want to get technical about it as it is needed anyways)

still 67 under 800 tally...considering I purchased 3 lipos...nothing to fix as nothing was wrong with it to begin with...like I said...my swash has yet to come apart...even if I was to purchase the new metal swash...I still would have for extra blades.

it performs well stock...its the extreme hard core 3d gotta have bling guys having issues or extra unneeded expenses.

but thats just me and my XL...it is what it is...a decent heli...live with it or sell it and get a swift instead ...me...I have both and enjoying them...no mess, no tuning, no fuzz.

<><>...the lunatic is in my head...<><>
04-07-2006 Over year old.
HOMEPAGE  
 
 
TrexZ28
Heliman
Location: San Diego, CA, USA

Quote 
My XL had a swash failure AND at tail drive assembly failure; both parts pre-assembled by align.


Did you check your swash and fix it like most of us would? Did you check your tail drive assembly as well, or did you just slap everything together trusting someone elses work. I guess I'm just old school. Like I said earlier, everything used to be kits and you really had to BUILD everything. If a component or part failed, I would blame the way I built it. NO WAY I can blame the company that made the kit because I put the machine together. RC flying = BUILDING
When bought a new swash, I applied lock tite on the ball link screws and checked if the swash would seperate.

Enough of following this thread. Bunch of whining here.

UNSUBSCRIBING
04-07-2006 Over year old.
 
 
invrtd
Veteran
Location: Central Florida

I just smoked a new align 35 amp controller with a 430l motor. I only ran the thing about 10 times with a 2400 head speed. I will never buy an align electronic product again.
04-07-2006 Over year old.
HOMEPAGE  
 
 
whirlyspud
Veteran
Location: USA

I've have a few trex's. None have had anything major wrong with them. Some of what has been wrong I almost consider par for the course. The models keep getting better while the modelers seem to get worse.

Mike
04-07-2006 Over year old.
 
 
primalchrome
Heliman
Location: Birmingham, AL

Quote 
I'm a noob to the TREX, but not to RC, and in most of the RC market, this quality would not be tolerated.

Align is the "Windows OS" of e-helis. They got enough momentum early on that everyone is buying there stuff, despite dubious QC.


This is rather amusing. In *most* of the RC market there are hop-ups, out of the box fixes, known manufacturer QC issues, hardware replacements, and immediate improvements you make on a model before the first time you fly/drive/hover it. It's not limited to helicopters....you see the exact same comments in most of the car, plane, and boat forums. It's tolerated and expected by anyone that has been involved with the hobby for more than 6 months. I don't know of a single model that I have that didn't require *something* non-stock before I felt comfortable putting it in the air.

As to the Windows comment... There is alot of truth to that...but look at the competition that Windows has had over the years. None. The closest thing to a real operating system that had the potential to compete with Windows was BeOS (and OSX now that I've seen the betas on x86 boxen). Solid, user friendly, hardware friendly, inexpensive, and supported. Linux, OS8, OS9, and BSD? None of them qualify on all of those fronts.

Align and Microsoft will retain market share because they make a relatively inexpensive product that is supported and performs reasonably well out of the box. With the release of the SEv2 it is pretty much the Raptor 50 of the eHeli market. Not perfect....but a good buy.
04-07-2006 Over year old.
 
 
lsnover
Senior Heliman
Location: Bath, PA

Hey Pete:

This is a thread to call out the issues with Align.

For the stock XL, I think the Canopy issue is a valid point.

I still think it's a fun little machine for the money, just wish Align would take a little more pride in their product.

Add to your list:
Metal tail gearbox as I was told the plastic ones self distruct $36.00
CF Frame to deal with the hacky setup on the stock XL CCPM $67.00
Replacement canopy to replace the one munched to work with the stock frame $11.00
MicroHeli main gear to deal with the poor quality out of round main gear $36.00
Dremel polishing bits and polish to make the poopy tail slider move freely $14.00

Making the dust fly in cool swirls on the infield park while the neighborhood dog goes bizerk.... Priceless.

Cheers!
Lee
04-07-2006 Over year old.
 
 
Fred I
Senior Heliman
Location: Irvine, CA

Why can't people just accept the fact that Taiwanese products are not up to standard as Japanese stuffs. That's why we don't see Taiwanese cars running around in the US. They are getting better though.
04-07-2006 Over year old.
 
 
Tintin
Veteran
Location: Akershus, Norway

Quote 

Metal tail gearbox as I was told the plastic ones self distruct $36.00

Out of 100, how many does selfdestruct?

Quote 
CF Frame to deal with the hacky setup on the stock XL CCPM $67.00

Why didn't you just get the HDE then, or none at all.
Quote 

Replacement canopy to replace the one munched to work with the stock frame $11.00

Again, your choice. I have one and no work was needed on mine nor anyone elses if you just take suitable gadgets. Please take a look at an Align servo before you again say it won't work, there is an OBVIOUS difference.
Quote 

MicroHeli main gear to deal with the poor quality out of round main gear $36.00

I have 4 Align gears now, none of them have a shape problem, was yours unflyable? No wonder MH's are better, if they are, the Align ones are $5 a pop, what did you expect?
Quote 
Dremel polishing bits and polish to make the poopy tail slider move freely $14.00

Tried some lube for $0.05?

Quote 
This is a thread to call out the issues with Align.


Well then I think you should adress the issues that are really Align issues. You bought another tailbox as you HEARD the standard one MIGHT explode. Can't blame Align for hearsays.
You had a choice on another model than the CDE and you didn't have to buy it at all if you don't think it's ok. Ok it's not the best solution but it worked, I know I have flown with it for hours.
Can't really blame Align that you buy something you don't think works or that you don't like. They created a solution that did the job you just don't like it, make your own, no-one forced or tricked you into buying it I guess.

There are some issues that might have been resolved faster, I agree. But then again for lot's, including me they were known, I took a chance and haven't had problems.

The swash issue appeared on to many swashtypes before it was solved. On the other hand I have experienced 4 different types of them without any problems. The motor coming apart should also have been addressed faster even if I'm pretty sure many of these are related to overheating motors. It's fairly common knowledge that you use heat will to get stuff undone when threadlock have been used.
If they have a problem with the latest esc's they should deal with it.

Good night..


Btw the thread was to deal with Align USA issues, not Align in general....

Supposedly a leftie :-) And another one ignored...
04-07-2006 Over year old.
 
 
clive45
Veteran
Location: NSW Australia

YOU HAVE TO KIDDING !!!!!!!

When it comes down to it, there is so much information out there that if you read it all the next generation of Trex would be out. So there is NO excuse for buying something that you may not like.
I bought one because it is reasonable priced , easy to transport etc.
Having read about problems I checked and redid almost everything. So I knew if it came apart etc it was a manufacturing problem not bad assembly.
If you bought a preassembled Raptor or Venture would you assume that they had done everything right, because if you would then you deserve to spend extra and done value your life or anybody elses.
Like I have said before don't winge on RR write to Align explain your problems and give some solutions. ie fitting other servo's, tell them you would like to be able to use a higher quality servo and why.

You cannot say that you did not know of the problems, so you did not have to get involved with them.
If you wanted a TREX and bought one, shutup winging, fix it and fly it, otherwise SELL it. Then you can buy something else and winge about that.
One last point I wonder how many people fly within the designed limits of the heli, remembering that it is plastic. I know they say it's 3D, but I bet we fly it harder than they antisipated.
I wonder what the expected lifespan of parts are at 3000 rpm head speed ? I bet they never thought we would want to do that.

Well I will get off my soapbox now and have some breakfast and get ready for the next round " Lets bitch about something"
04-07-2006 Over year old.
 
 
lsnover
Senior Heliman
Location: Bath, PA

Hey, I didn't know the CCPM version was a hack and the Canopy wouldn't fit when I bought it. I'm sorry, but thats just poor.

I don't expect diamonds at coal prices, but a nice cubic zyrconia would be nice. ;-)

I'm generally happy with my little heli, so your missing the point.

I just think they could easily improve things a bit.

Some of you guys get your tighty whities in pinch real quick. It's all good fun. This is a HOBBY not a life crises.

We're just chatting right?

As far as Align USA goes, I was missing some parts in my kit, and sent them and my vendor an email. I never got a reply from either.

Have a good one guys!

Lee
04-07-2006 Over year old.
 
 
clive45
Veteran
Location: NSW Australia

??

Are you sure that they got your email???
04-08-2006 Over year old.
 
 
kookboy
Key Veteran
Location: Vancouver, BC -up north and Seattle, WA down south

comPILEation of crap

Quote 
This is a thread to call out the issues with Align.


Have you been living in a closet ?

Align issues have been present since the Rex came out on the market.

You want a perfect heli ? Then you pay for it. Each part.

Align = affordable 3D heli's

This thread topic is older than your momma.

Align provides enjoyment for us. If it bites you, then leave it alone.

If you don't like your Rex, I'll buy it for a buck.

... But honey it was only $$$
04-08-2006 Over year old.
 
 
ShellDude
Elite Veteran
Location: East Coventry, PA

Why all the low blows at the OP, guys? He said right from the beginning that this thread was his rant. I see a lot of valid points being made here. Let him (and others) speak their mind.

Bob, I'm really surprised you're taking his complaints so personally. It's almost like you're defending your little brother/sister. Crap like this makes one wonder what your intentions are.

Every single complaint listed in this thread is valid. That is not a rant. It's not someone whining. IT IS A FACT.
04-08-2006 Over year old.
 
 
lsnover
Senior Heliman
Location: Bath, PA

No I haven't been living in a closet, but I hang out there sometimes, to keep from going crazy. I did some research here before buying the TREX. I watched Bob Finless videos. But I didn't catch the problems with the CCPM Canopy until I was done with my bird. Excuse me. But, while it was prudent of me to do so, it's not a customers responsbility to "research" obvious problems to a design.

I accept it for what it is, but that doesn't mean I have to be HAPPY about it. As I said, I LIKE my Heli, and it's a reasonable value. BUt the Canopy issue BUGS me.

I watched finless videos, but he showed the CF frame, I didn't realize there was a problem with the old frame, and he didn't mention it (not his problem or responsibility, I appreciate what he DID share TREMENDOUSLY).

My mother is pretty old, and I'm no spring chicken, so don't know about the thread starter comparison. ;-)

I like my Rex, and thanks to Bob/Finless, it has NOT bitten me and been quite enjoyable. Alighn should be sending Bob/Finless free parts and thanks you cards!

How the heck would I KNOW they got my email? 99% of my email goes off without a hitch. I don't assume there's a problem. And since I sent mail to both the Vendor and to Align, there's a pretty good chance it got there. If they have a crappy system for dealing with it, thats there problem. The parts that were missing where cheap, so I just bought and extra set and moved on with my life. But it's not good customer service.

It's precisely BECAUSE there was so much information and so much support that I bought a REX. BUT there is SO much that it's easy to miss a few issues. I haven't seen a master list of "Crappy things you should know about a Trex". Maybe that can be one of Bob's next videos.

You guys are too much. I think if I say anything bad, some will disagree, and if I say anything good, some will disagree. Oy.

I'm having fun, and I appreciate all of your respective help. This community makes the TREX a 100% better choice for most folks who would be in the market.

Cheers!
Lee
04-08-2006 Over year old.
 
 
kookboy
Key Veteran
Location: Vancouver, BC -up north and Seattle, WA down south

Repeating

Quote 
Every single complaint listed in this thread is valid. That is not a rant. It's not someone whining. IT IS A FACT.


Which has been posted/talked about many times over ...

All one has to do is do a search.

If their issue is something new that others should be aware of, then I agree it should be posted.

... But honey it was only $$$
04-08-2006 Over year old.
 
 
ShellDude
Elite Veteran
Location: East Coventry, PA

FWIW, I like the idea of an "official" Align rant thread. I shall do my part to keep it on the first page.

Afterall, Andy won't return my emails. Remember, I'm the guy that kindly asked for a replacement for a bunk hybrid swashplate, was told it was out of warranty, pointed out that I bought another one week earlier and it too separated before I even got it out of the packaging.

I was very professional in my request. I kept to the facts. And I was ignored. Plain and simple.
04-08-2006 Over year old.
 
 
kookboy
Key Veteran
Location: Vancouver, BC -up north and Seattle, WA down south

Think about this:

If everyone created a thread about their problem without first researching it, then this forum would be filled to the t*ts with complaints.

... But honey it was only $$$
04-08-2006 Over year old.
 
 
ShellDude
Elite Veteran
Location: East Coventry, PA

All the more reason to bump this post then
04-08-2006 Over year old.
 
 
ShellDude
Elite Veteran
Location: East Coventry, PA

There's a theme here. We all love our little T-Rexs, afterall they are the best that is out there for the class.

There are problems. Some can cause catastrophic results. Sure Align is constantly releasing updates... how else are they going to make money? If I had a dime for every computer upgrade I've purchased over the years I could buy my next computer! It's not quality assurance you see in action. It's strategic marketing.

YOU ARE AN IDIOT IF YOU THINK OTHERWISE.

just call me Willy jr. But this one time I can't help but point out the error in ya'lls judgement. Align should own up to their failures. It goes without saying that we all celebrate their successes.
04-08-2006 Over year old.
 
 
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