w8qz
Veteran
Location: Walker, MI - USA
| QWWStephan:
It seems there is a perceived difference between what you're claiming, and what at least some people have experienced with your products. You are free to claim what you wish, of course, but these claims must be backed up with reality. Otherwise, your comments will be perceived as empty boasting in an attempt to cover up problems.
I am a relatively new flyer (and have never owned a QWW product), but I can appreciate the points that some have brought up.
You (or any r/c helicopter manufacturer, for that matter) need to do the following (not given in any particular order) to prove what you're claiming:
a) provide a machine that has the weaknesses 'designed out' as much as possible, and that performs well.
b) have your machines tested and evaluated by others outside your company
c) provide fast response to flyers (via dealers, web site, distributors, etc.) of repair parts. That means no 'back orders'. That means dealers that are knowledgable about the product - not just 'sales clerks'.
d) listen to user complaints, and incorporate them into design improvements; also, where appropriate, provide free replacements / retrofits if / when serious weaknesses are discovered.
(others may have additional points to add to this list, but I believe these are the important ones)
Judging by the complaints posted on this thread, much of the above has not been happening - despite what you are claiming.
Never underestimate the power of very stupid people in large groups. |
